Refund Policy

Overview

At TOBY CURTIS PUMPING AND CUTTING, we strive to provide high-quality and reliable services. This Refund Policy outlines the conditions under which refunds may be issued for our services.

Service-Based Refunds

Due to the nature of our pumping and cutting services, refunds are generally not provided once work has been initiated or completed. However, each case will be evaluated fairly based on service conditions and circumstances.

Eligible Refund Situations

Refunds may be considered under the following conditions:

• Service was not delivered as agreed due to company-related issues
• Duplicate payments or billing errors
• Cancellation made within the approved timeframe before service dispatch

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Work already completed or partially completed as requested
• Late cancellation after equipment or crew dispatch
• Client dissatisfaction not related to service failure or negligence

Refund Processing Time

Approved refunds will be processed within 5–10 business days, depending on the payment method used.

Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date.

Contact Information

If you have questions about refunds, please contact us:

• Phone: (651) 380-3121
• Email: info@tobycurtispumping.com
• Address: 21869 370Th St, Goodhue, MN 55027

We appreciate your understanding and trust in our services.